Endpoint Protection: Managed antivirus and Next-Gen Antivirus (NGAV) software deployment
Endpoint Monitoring: Tracking health metrics of workstations, laptops, and servers.
Patch Management: Automated deployment of critical OS and third-party software updates.
Remote Support: On-demand troubleshooting for OS, software, and application glitches.
On-Site Escalation: Physical dispatch for hardware failures or setup tasks that cannot be resolved remotely.
Network Device Management: Keeping firewalls, switches, and Wi-Fi access points configured and online.
Email Security: Dynamic spam filtering, phishing protections, and business email compromise prevention.
User Management: Creating, modifying, and deprovisioning employee user accounts.
Multi-Factor Authentication (MFA): Verification implementation across all user credentials
License Management: Handling billing, provisioning, and audits for Microsoft 365.
SaaS Cloud Backup: Protecting productivity suites like Microsoft 365 or Google Workspace data.
Server Backups: Regular local and offsite replication of vital server images.
Cloud Architecture Support: Managing cloud storage infrastructure and permissions
DNS Filtering: Blocking user access to malicious websites and risky categories at the browser level.